Shipping Policy

Last updated: 13 March, 2026

This Shipping Policy outlines how orders are processed, shipped, and delivered when you purchase from Carvas.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been processed, it will be shipped and you will receive a confirmation email.

Shipping Methods

We offer standard international shipping to most countries worldwide.

Shipping costs are calculated at checkout based on your location and the selected shipping method.

Delivery Times

Delivery times vary depending on the destination.

Estimated delivery time is typically 1–10 business days after shipment.

Please note that delivery times may vary due to customs processing, local courier delays, or peak shipping periods.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

You can use this tracking number to follow the progress of your delivery.

International Shipping

We ship worldwide.

International shipments may be subject to customs duties, taxes, or import fees depending on the destination country. These charges are the responsibility of the customer.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging.

We will review the situation and work with you to provide a replacement or refund where appropriate.

Lost Packages

If your package appears to be lost in transit, please contact us so we can investigate with the shipping carrier.

Depending on the outcome, we will work with you to arrange either a replacement shipment or a refund.

Contact Information

If you have any questions regarding shipping or your order, please contact us:

Email: support@carvas.shop